Terms & Conditions

 

Pricing


Prices are shown in UK Sterling.

Payment methods. Credit card via Paypal, UK Cheque or Postal orders made payable to A R Cowland. You may prefer to pay by cheque by post, if so please email me and allow for 5 working days for Cheque clearance; upon which goods will be despatched.

Methods of Ordering. Click 'Add to Cart' on item in online gallery and go to checkout to complete. You may also email your order if paying by cheque or Postal Order.

Mounts and Frames. Original works and Prints are priced to exclude mounts and frames.
If you have any additional requirements please let me know and I will do my best to help.

Postage and packing. Included in the price of the print worldwide. For original works postage and packing will be added.

Customs and Import duties. These are the responsibility of the customer.



Confirmation of Order


On receipt of an order you will receive an email confirming the order details.
Please keep a copy of this for reference. Once the order is processed you will receive a further email confirming dispatch date and expected delivery date.



Security


Credit Card details for payment by Paypal, are taken on a secure payment server. If you do not wish to pay via the secure website you can email me in the first instance (do not include card details in the email) and we can liaise by telephone or fax regarding your order.
We do not take or store personal information on this website. Personal and payment details are stored with the secured server operator as per their terms of use. Personal and order details are made available to us by the secured server operator, payment details are not.
This website runs on a remote, shared hosting server operated by Webfusion UK. We cannot guarantee that the website, its services or emails sent from the website are free from viruses or harmful content to users or website operation.
Although this website takes active steps to prevent viruses or harmful content being injected and served to users of this and other websites on the shared server, other websites and services may not take such steps. We abide by Webfusion UK's Terms and Conditions, including its abuse policy.



Privacy


Please be assured that we treat all information requested of you with utmost care and we do not divulge any buyers' details to any third party.



Delivery


We will endeavour to process and dispatch your purchase within 5 working days. Royal Mail Special Delivery for guaranteed next-day delivery will be used for UK addresses. For worldwide destinations Royal Mail Internationally Signed For service is used and you will need to allow for additional time for your purchase to reach you. If you have a specific date on which you would like to receive the goods then please email me and we will try to work to your requirements.



Packaging


Each item is thoroughly checked for damage or defect prior to dispatch. Every print is individually wrapped in acid free tissue paper and protected in a cardboard tube. Original works will be carefully flat packaged as appropriate.



Returns Policy and Guarantee


If you are not satisfied with your purchase or find it defective then the goods should be returned in perfect condition within 7 days. You will need to pay postage and insurance and the goods should be in their original packaging.
The cost of the goods and postage will be refunded. If you receive goods that are damaged, please sign for the item as 'damaged on receipt'. If you return the goods and include the original packaging you will be entitled to a replacement at no extra cost.

Your rights are protected under the EU Distance Selling Directive.



Price Changes


Prices are subject to change at any time.
Should price changes occur during the processing of your order, your purchase will be unaffected.



Errors and Omissions

These will be corrected as soon as I am aware of them. Please note that colours on the printed images or original works you receive may be different than those seen on your computer screen. All computer screens have varying colour settings.



Copyright


Copyright of all images remains with the artist. If you reproduce an image from a print or original work or from any part of my website for any purpose (commercial or otherwise) this is deemed as breach of copyright. If permission is sought then a licence may be granted.
The images and text displayed as Website Content are arranged and compiled through custom developed client-side and server-side software. The custom developed software and its management of the website content remain the property of Patrick Cowland, unless otherwise stated.



Invoicing


Each item will be dispatched with an invoice.


 

Certification


Each Print will be issued with a Certificate of Authenticity, signed by the artist and numbered to correspond with the purchased print.



Terms of Use


We will allow you to use this website in a personal capacity as the role of customer. You are not permitted to:



CONTACT.

A R Cowland, 'Briar' Western Road, Wadhurst, East Sussex. TN5 6TX.      Tel: 01892 784309.

 

 

11-July-2011

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